Effective Date: June 9, 2025
Company: Rapid Rentals
Website: www.rapidrentalspr.com
Contact: +1 (939) 529-5903 | easyridecustomerservice@gmail.com
1. Reservation Policy
All reservations made through Rapid Rentals are considered final and non-refundable. By confirming your booking, you acknowledge and accept this policy.
2. Modification of Reservation Dates
While cancellations are non-refundable, customers may request a change of reservation date under the following conditions:
- The change request must be submitted at least 72 hours prior to the original pick-up date.
- All changes are subject to vehicle availability and confirmation by Rapid Rentals.
- Only one change per reservation may be permitted.
3. Cancellation Requests
If you wish to cancel your reservation, you must submit a formal request via:
- Email: easyridecustomerservice@gmail.com
- Phone: +1 (939) 529-5903
Please include your reservation details and a valid reason for the cancellation in your message. Although the reservation remains non-refundable, your feedback will help us improve our services.
4. Exceptions
Rapid Rentals reserves the right to evaluate exceptions to this policy under extraordinary circumstances, at its sole discretion. Such exceptions do not set precedent for future reservations.